How often have you had a normal, mundane meeting with a student that is suddenly interrupted by a bombshell sort of announcement?
For example, one day, after reviewing a student’s outlines and setting up what I call an "exam plan," I asked my signature end of meeting question, "So, how is everything else going?"
"Oh, really much better than last year at this time; I talked to my wife about separating yesterday. "
"What??????" Okay, I didn’t really do a Danny Kaye and spit my coffee on this fellow, but I was a little surprised. And then confused. What do I say to this? "Gee, student, are you sure a divorce is a good plan this close to exams? Can’t you remain in this terrible relationship until after finals and then start proceedings?"
So I said nothing. "Mazel Tov" seemed patently wrong and "I’m sorry" didn’t correspond with his somewhat glib tone either. I let him talk it through; he explained that this was not unexpected, that he had been in marriage counseling for some time, etc. When he had questions about the university housing office listings, I went back to safely drinking my coffee and gave him some advice on that.
At the beginning of an ASP relationship with a student in academic difficulty, I always ask if there is some reason why this has happened (and I always phrase the question in this way purposely). The answer often explains an egregiously inconsistent grade or a slew of bad finals following a set of lovely midterms. But I looked at this student’s form, and he had written that he had been sick much of the prior year without a clear diagnosis. Now, however, he had finally completed his treatment; and I assumed that was it.
But then again, what did I expect? Would anyone really answer my gently phrased question with, "Well, my marriage appears to be loveless, and frankly we are bored with each other, so I imagine that might have had some effect on my grades"? No, that would be a bizarre insight stemming from such a vague question and perhaps one that eluded the student as well.
But there is a teachable moment here. As lawyers, we are all trained to think on our feet: to have the ability to respond immediately; but we are never taught in law school that sometimes silence is golden. I have advised new attorneys that learning when to sit down and shut up is a very high level skill for lawyers. In fact, it may be the most difficult skill for a lawyer to master. Now I know that ASP folks need to be able to do that also. (ezs)